Support
Help articles
These articles answer some of the questions our team receives most often. If you can't find what you need, send us a ticket and we'll help.
Accounts & Access
- Create a Google reCAPTCHA Key Any publically available form on your website publically available form on your website can become a target for spammers and hackers who unleash their bots to overwhelm your inbox .
- Google Analytics: Ecropolis Account Access How to grant the Ecropolis team access to your Google Analytics account so we can connect it to your website.
- Google Search Console: Ecropolis Account Access How to grant the Ecropolis team access to your Google Search Console property so we can configure sitemaps and monitor search performance.
- Google Site Verification (via DNS) How to verify ownership of your domain with Google using a DNS TXT record — and how Ecropolis can handle it for you.
Working With Us
Marketing & Content
- Choosing a Donation Platform for Your Nonprofit How the main online donation and donor management platforms differ — processing fees, recurring giving, CRM depth, contracts, and how hard your data is to get back out.
- Free and Discounted Cloud Services for Nonprofits Which cloud storage, email, CRM and advertising programmes nonprofits and charities can get free or heavily discounted — what each one includes, who qualifies, and what to watch out for when you move.
- Use Canva for event images Canva is super helpful for simple graphic creation.
- Email Marketing Samples, Ideas & Tips Volunteer Newsletters Ideas for Volunteer Newsletter - Updates from the Chapter Chair - News or announcements from the chapter (e.g.
SCORE Chapters
- SCORE Chapter Content Audit Checklist The full checklist chapter webmasters and leadership teams should work through when auditing their website content.
- SCORE Chapter Content Audit: What to Expect What a chapter content audit involves, what your chapter is responsible for, and what the Ecropolis team handles for you.
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