Privacy Policy
Effective date: August 9, 2026
Ecropolis respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.
Information We Collect
Depending on how you interact with us, we may collect:
Information you provide
- Name
- Company
- Email address
- Phone number
- Billing information
- Project information
- Support requests
Automatically collected information
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited
- Session information
Cookies
We use analytics cookies to understand how this site is used. We do not load advertising or cross-site tracking cookies. Your choice is stored in your browser and remembered on later visits.
If you are visiting from the European Economic Area, the United Kingdom, or Switzerland, nothing is loaded until you accept. No analytics scripts run, no cookies are set, and nothing about your visit is sent to Google unless and until you choose to accept.
Everywhere else, analytics load when you arrive and the notice tells you how to opt out. If you decline, we stop Google Analytics immediately, delete any analytics cookies already set in your browser, and load nothing from Google on any later visit.
Either way, declining means we stop. You can change your choice at any time using the Cookie settings link in the footer of any page, and you may also block cookies through your browser settings.
We determine which of the two applies from your browser’s own time zone setting. We do not use the Geolocation API, and we do not look your IP address up against a location database for this purpose.
Analytics
Where analytics are active, we use Google Analytics, loaded through Google Tag Manager, to understand how visitors use the site — which pages are read, which links are followed, and where people arrive from. We use this to improve the site, not to build advertising profiles.
Cloudflare, which serves this website, also records aggregate request data as part of delivering and protecting it. This is not cookie-based and does not identify you.
How We Use Information
We use information to:
- respond to inquiries
- deliver services
- manage customer accounts
- improve our products
- send requested communications
- process payments
- maintain security
- comply with legal obligations
Marketing
We only send marketing emails to users who have:
- subscribed
- requested information
- become customers where permitted by law
You may unsubscribe at any time.
AI Services
Some customer information may be processed using AI tools solely for the purpose of:
- software development
- customer support
- documentation
- project planning
- content generation
We do not knowingly use confidential customer information to train public AI models without permission.
Sharing Information
We do not sell personal information.
We may share information with trusted service providers such as:
- payment processors
- cloud hosting providers
- email delivery providers
- Google LLC — website traffic analytics (Google Analytics via Google Tag Manager), subject to the cookie choices described below
These providers only receive information necessary to perform their services.
Data Retention
We retain information only as long as reasonably necessary to:
- provide services
- satisfy legal requirements
- resolve disputes
- enforce agreements
Security
We employ reasonable administrative, technical, and organizational safeguards to protect personal information.
No internet transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on your location, you may have the right to:
- access your information
- correct inaccurate information
- request deletion
- object to processing
- receive a copy of your data
- withdraw consent where applicable
Requests may be submitted through ecropolis.com/contact.
Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect information from children.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
Changes
We may update this Privacy Policy periodically.
The updated version will always include the latest effective date.
Contact
Ecropolis, LLC 8001 Valcasi Dr. Suite 101 Arlington, TX 76001